Q: Can I send only rough sketches or reference photos instead of professional engineering drawings?

A: We mainly serve brands and businesses in beauty & fragrance, kitchen & home, bar & cocktail, gifts & promotional products, children's products, and packaging. Our custom bamboo and wooden products are used for packaging components, kitchenware, barware, seasonal products, gifts, and other branded applications.

A: Yes, we are willing to review and sign reasonable NDA documents to keep your brand new product concepts and specifications strictly confidential.

A: We can support relevant compliance documentation depending on the product, material, and target market. Available documentation may include FSC-related documentation, BSCI, EN 71 testing, and food-contact safety test reports, where applicable. We can also work with customers to identify the appropriate compliance requirements for their market.

A: Quality control is carried out throughout the production process, from material inspection and production monitoring to final inspection before shipment. Our QC team checks key specifications, workmanship, appearance, functionality, and packaging requirements according to the approved samples and agreed quality standards.

A: After sample approval and order confirmation, mass production typically takes 15–30 business days, depending on product complexity, order quantity, material availability, and production schedule. We will confirm the estimated production schedule before order placement.

A: Yes, pre production samples are available for your evaluation and confirmation. Sample tooling and setup charges may apply, and sample cost can be partially deducted from later bulk orders.